FAQ

1. Where do you ship?
We currently ship exclusively to Poland.

2. What products do you sell?
We specialize in office furniture, including desks, chairs, storage units, and workspace organization solutions.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 5–10 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original packaging.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my furniture arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. Do your furniture items require assembly?
Some products may require assembly. Instructions are typically provided with the item.

9. What materials are your office furniture made from?
Our products may be made from wood, metal, plastic, or composite materials depending on the design.

10. Are your products suitable for home offices?
Yes, our furniture is suitable for both home offices and professional workspaces.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: michellepoesne@gmx.net
Phone: 09166191111